Guarantee
This product was developed using advanced technology, quality and workmanship.
For maintenance, beauty and durability, avoid direct contact of the piece with chemicals, hand or body creams/lotion, liquids or extreme conditions and clean it regularly.
Under normal conditions, unless otherwise noted, we guarantee all items for 6 months against manufacturing defect. In the case of manufacturing defect, the piece will be replaced free of charge or you will be issued a credit for the full purchase price excluding shipping costs. We do not guarantee broken, cracked, scratched or stained items characterized by misuse or improper cleaning. Elainne Jewelry reserves the right to repair, refund or return items.
You must contact Elainne Jewelry in writing at info@elainnejewelry.com within two business days of any warranty loss. All claims and warranty are be at the discretion of Elainne Jewelry. Do not send items back without written authorization, please see policy related to returned items.